Shipping & Delivery Information

Shipping & Delivery Information

 

At Shop Incognito, we're proud to offer shipping services that are integrated with Amazon's reliable delivery network. Here's everything you need to know about our shipping and delivery process:

 

1. Amazon Fulfillment

1.1. We utilize Amazon's Fulfillment by Amazon (FBA) service to manage the storage, packing, and shipping of our products.

1.2. With Amazon FBA, your orders are fulfilled quickly and efficiently from Amazon's state-of-the-art fulfillment centers.

 

2. Shipping Methods

2.1. Amazon offers a variety of shipping methods, including standard shipping, expedited delivery, and Amazon Prime for eligible products.

2.2. You can select your preferred shipping method at checkout, and Amazon will handle the rest.

 

3. Shipping Costs

3.1. Shipping costs are determined by Amazon based on factors such as the shipping method selected, the size and weight of the package, and your location.

3.2. You'll have the opportunity to review shipping costs before completing your purchase, ensuring transparency and clarity.

 

4. Delivery Times

4.1. Amazon's extensive delivery network ensures fast and reliable delivery to addresses across the UK.

4.2. Delivery times vary depending on the shipping method selected and your location. Amazon Prime members may benefit from expedited shipping options with guaranteed delivery dates.

 

5. Order Tracking

5.1. Once your order is shipped, you'll receive a tracking number from Amazon, allowing you to monitor the status of your delivery in real-time.

5.2. You can track your order directly through your Amazon account or via the Amazon mobile app.

 

6. International Shipping

6.1. Amazon offers international shipping to select countries, allowing customers worldwide to enjoy our products.

6.2. Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

 

7. Customer Support

7.1. If you have any questions or concerns regarding shipping and delivery, Amazon's dedicated customer support team is available to assist you 24/7.

 

With Amazon's robust shipping infrastructure, you can trust that your orders will be delivered safely and efficiently.

 

Thank you for shopping with us at Shop-Incognito!